Your FSA or HSA can likely cover your Ted Kangaroo sensory products. Yet, many families leave this pre-tax money on the table simply because the reimbursement process feels confusing. We’re here to change that and help you keep more money in your pocket while getting the tools your child deserves. From a money point of view, HSA is pre-tax income, so you're saving about 30% on the cost of purchases alone. And our partners at Truemed agree. Thanks to our collaboration, eligible customers can now use Health Savings Account (HSA) or Flexible Spending Account (FSA) funds to purchase products like the Ted Kangaroo!
Choose Your Reimbursement Path
The Easiest Way: Pay directly at checkout
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1Shop for Sensory ToolsAdd the sensory tools your child needs most to your cart.
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2Select Truemed at CheckoutChoose "Pay with Truemed" as your payment method.
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3Quick Health SurveyComplete a brief, secure online health survey. Truemed's partner doctors will seamlessly handle the medical necessity compliance in the background.
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4HSA/FSA cardIf they qualify, fill in your HSA/FSA card info and you will be emailed your Letter of Medical Necessity (LMN) but do not need to take further action.
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5Done! The money comes straight out of your health account.
Flexible Way: Use regular card, get reimbursed via Truemed
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1Shop for Sensory ToolsAdd the sensory tools your child needs most to your cart.
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2Select Truemed at CheckoutChoose "Pay with Truemed" as your payment method.
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3Quick Health SurveyComplete a brief, secure online health survey. Truemed's partner doctors will seamlessly handle the medical necessity compliance in the background.
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4Credit or debit cardIf they qualify, fill in your card info and you will be emailed your LMN with instructions on how to get reimbursed.
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5ReimbursementSend that note and your receipt to your HSA/FSA provider to get your money back. If you need any help with your reimbursement, please reach out to us at support@truemed.com.
Traditional Route: Reimbursement Steps & Free LMN Template Download
1
Shop & Save Your Receipt
Purchase the sensory tool your child needs most, like the Sensory Soft Squeeze Seat or the Cloudbounce Ultra. After placing your order, you can usually log into your account to download and save your invoice/receipt, which includes the product name, purchase date, item price, and seller information (Ted Kangaroo).
2
Check with Your Provider
Ask specifically if they accept "manual reimbursement for non-certified merchants." Most do!
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Download & Complete Your LMN
We’ve done the hard work for you. We have a ready-to-use LMN template written specifically for sensory products. Simply download it, fill in your child's details, and have your provider sign it.
Download4
Submit & Get Reimbursed
Submit your receipt along with the signed LMN to your FSA or HSA provider. Once approved, the funds will be returned to your account. That’s it!
Eligible Products
What is an LMN?
Your FSA/HSA provider will usually ask for a Letter of Medical Necessity (LMN). It’s a short form your doctor signs to confirm:
- ✓ You have a qualifying diagnosis
- ✓ The item is needed to manage symptoms
- ✓ It meets IRS requirements for FSA/HSA reimbursement
Common qualifying diagnoses (for reference only)
F84.0 Autism Spectrum Disorder
F90.0–F90.9 Attention Deficit Hyperactivity Disorder (ADHD)
F41.1 Generalized Anxiety Disorder
R20.9 Sensory Processing Difficulties/SPD
Other mood/regulation disorders (provider discretion)
Disclaimer: This list is for informational purposes only. Only a licensed medical provider (MD/DO/NP/PA/OT) can determine eligibility and sign the LMN.
Official IRS References
IRS Publication 502: Medical and Dental Expenses
IRS §213(d): Qualified Medical Expenses
Frequently Asked Questions
Q1: What is Truemed?
Truemed is a compliant health-and-wellness payment integrator. They partner with top brands to allow customers to use HSA/FSA funds legally and seamlessly, backed by a network of licensed medical practitioners who review eligibility via a quick survey.
Speaking of that, we are the FIRST sensory tool brand to partner with Truemed and open the gates for tax-free HSA and FSA funds.
Q2: Can I really use FSA/HSA for sensory chairs and weighted vests?
Yes, but you need a Letter of Medical Necessity (LMN). Truemed can issue this automatically if you qualify via their checkout survey. Alternatively, you can follow the traditional route under Option C and have your own doctor sign our free template.
Q3: What if my Truemed survey is not approved?
If Truemed's clinical team determines that your purchase doesn't meet eligibility criteria, your FSA/HSA card will not be charged. You can easily switch to a standard payment method or cancel the order without any penalty.
Q4: Why can't I find "Sensory Products" or "Special Needs" on the official IRS website?
Because IRS guidelines list medical principles, not specific brand or product names. IRS Pub 502 outlines that expenses to "mitigate, treat, or prevent" a medical defect are eligible under IRC §213(d). FSA/HSA administrators categorize these items internally under "Adaptive Equipment" or "Special Education Fees."
Q5: Do I need a separate LMN for every single item I buy?
No, you can bundle multiple items into one letter. Truemed's checkout process evaluates your entire cart at once. If choosing the traditional route, just ask your doctor to include all potential tools (e.g., sensory chair and weighted vest) in a single LMN.
Q6: What if my claim is denied by my administrator?
A denial can be frustrating, but it does not always mean the request is over. Denials are common, and many families succeed after submitting additional documentation, contacting Truemed support (support@truemed.com) for compliance assistance, or filing an appeal.
Empowerment
Independence
Success
Love
Support
Acceptance
Growth
Advisory Council
Guided by Leading Experts in Child Development
Our Advisory Council brings together nationally recognized practitioners in sensory processing, ADHD, autism, and neurodiversity. Our goal at Ted Kangaroo is that every sensory tool in our catalogue is clinically grounded and genuinely beneficial.
Lindsey Biel
OTR/L
Sensory Processing · Autism
Kimberly Bradley
MS, OTR/L, BCP
Pediatric OT · DIR/Floortime
Dr. Ari Tuckman
PsyD, MBA
ADHD · Clinical Psychology
Dr. George Hu
PsyD
Autism · Mental Health
The calmest part of their routine starts here.
