Frequently Asked Questions
How to used HSA/FSA card payment?
- At checkout, choose Truemed as your payment option.
- Take a private health survey. A licensed provider will review your answers to determine eligibility.
- Pay with your HSA/FSA card or a regular credit card. If you use a regular credit card, follow the guide provided with your LMN to submit your purchase for reimbursement. View More
Are your sensory vests or chairs safe for daily use?
Our sensory tools are typically designed for children aged 3–12, perfect for sensory-seeking classrooms and cozy home relaxation corners.
Are any purchases final sale?
Absolutely. All materials are tested for safety and comfort. Many parents and therapists use them daily to help children stay regulated.
Do you offer support for therapists or schools?
Yes. We love working with professionals. Please contact us for bulk orders or custom solutions.
How do I choose the right sensory product for my child?
Consider your child’s sensory needs — for example, whether they seek deep pressure or need calming input. Or you can contact us for suggestions.
What should I do if my child doesn’t like the product?
We offer a satisfaction guarantee. If something doesn’t work out, just reach out — we’re here to help.
